SHOT7X / SUPPORT

Support

Quick answers for permissions, capture, saving and camera behavior. If something still feels wrong, contact us directly.

App details

  • Shot7x 1.0
  • Requires iOS 18 or later
  • iPhone camera app
  • No account required

FAQ

Frequently asked questions

Why does Shot7x need camera access?

The camera permission powers the live viewfinder and photo/video capture. Without it, the camera cannot start.

Why is microphone access requested?

Only video recording with sound needs the microphone. Still photos do not.

A photo or video did not save. What should I check?

Open iOS Settings → Shot7x → Photos and allow access, confirm there is free device storage, then reopen Shot7x.

Why is 48 MP not shown on every camera?

Maximum resolution is offered only when the active iPhone camera and capture format support it. Front and ultra-wide cameras commonly use lower native dimensions.

Why did my video format change?

Shot7x only presents combinations supported by the active camera. iOS may also reduce available modes during thermal pressure or on a different lens.

How do I change the language?

Open Shot7x Settings → Language. English, Russian, Simplified Chinese, French and German are available.