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Tell us your iPhone model, iOS version and what you expected to happen. We normally reply by email.
SHOT7X / SUPPORT
Quick answers for permissions, capture, saving and camera behavior. If something still feels wrong, contact us directly.
Tell us your iPhone model, iOS version and what you expected to happen. We normally reply by email.
FAQ
The camera permission powers the live viewfinder and photo/video capture. Without it, the camera cannot start.
Only video recording with sound needs the microphone. Still photos do not.
Open iOS Settings → Shot7x → Photos and allow access, confirm there is free device storage, then reopen Shot7x.
Maximum resolution is offered only when the active iPhone camera and capture format support it. Front and ultra-wide cameras commonly use lower native dimensions.
Shot7x only presents combinations supported by the active camera. iOS may also reduce available modes during thermal pressure or on a different lens.
Open Shot7x Settings → Language. English, Russian, Simplified Chinese, French and German are available.